PAYMENT AND DELIVERY
Payment by money order:
As Sebnembuhara.com, in payments made by money order, the delivery period starts after the product amount in question is transferred to our account. If the money order you indicated was made is not transferred to our account within 7 business days, the order in question is considered invalid. For this reason, please send your receipt to info@sebnembuhara.com after making the money order.
Payment by Credit Card:
As Sebnembuhara.com, shopping with Visa and Master Card is done via 128 Bit SSL and allows you to make single payment or installment shopping with the credit cards that have an agreement. Valid credit cards are listed during the shopping steps. After the approval process of your orders is completed, the product is delivered to the cargo company we have an agreement with within the delivery time specified under it. The cargo fee is calculated automatically on our site according to your order. Depending on the weight and volume ratios of the product you will purchase, changes in the cargo price may be observed.
Product Delivery:
Deliveries to be made will only be delivered to our special delivery vehicle determined by our company or to the cargo company we have an agreement with. Your request for delivery with a different cargo company is out of the question within our processes. The person receiving the product must make the necessary checks to ensure that the product is flawless, damaged or faulty packages should never be accepted, in case of damaged packages; damaged packages should not be accepted and a report should be drawn up with the cargo company officer, they should be sent back with the cargo company and the situation should be reported to us within 3 days by using the “Return Form” in the communication or by sending an e-mail to info@sebnembuhara.com. The person purchasing the product will be deemed to have accepted that the product is flawless and faultless when they receive their order.
Your Personal Information:
In order to make a smooth shopping experience, you must enter your member information completely and without errors. In order for us to deliver the product you have purchased to you, your name, surname, phone number, address and TR ID number must be entered in the invoice and delivery information field. This information is both a security and legal requirement.
Product Prices:
All fees determined and collected by our store are clearly displayed with the products for our customers to see. These prices cannot be objected to later.
Customer Satisfaction:
As Sebnembuhara.com, we try to respond to all our customers' requests and demands, and we constantly strive to keep their satisfaction at the highest level. However, except for unethical requests that are intended to harm our store and do not comply with general trade rules, all your requests and complaints are carefully examined and tried to be concluded quickly. We will carefully read your opinions, suggestions and thoughts that you send to Info@sebnembuhara.com and get back to you as soon as possible.